Leading hospitals are employing telehealth, integrating existing teams, and better leveraging urgent/teleurgent services. These solutions are improving hospitals' patient care quality while providing ED patients with a better experience and relieving overcrowding.
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To improve the way acute care is delivered, high–performing EDs are turning to a new approach that uses three innovative solutions:
1. Telehealth: Expand service offerings by making specialists available via telehealth platforms.
2. Integrated Care: Improve throughput by integrating emergency and hospital medicine teams.
3. Urgent/Telehealth Care: Relieve pressure on the ED by directing patients with less severe conditions to urgent or teleurgent care services.
These innovative practices are changing the ED care–cost equation, enabling EDs to transform how they deliver care. In turn, hospitals are improving their satisfaction scores and overall performance.
